Poor navigation on Australian web services
Is it just me, or is the navigation on most Australian-based websites incredibly clunky lately? I’m trying to access basic services and keep getting lost in endless sub-menus or hitting broken links. It’s frustrating when you just want to get things done quickly. Does anyone know why so many local sites seem to struggle with basic UX design? I'd love to find some portals that are actually intuitive and responsive for a change.
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I reckon transparency is the best filter. I always head straight to the footer to read the terms and conditions. If the text is full of jargon or hidden away, I steer clear immediately. While checking an overview gaming site of Australian it became clear to me that the trustworthy sites make their rules very easy to find. It might be boring, but skimming the fine print is the best way to protect yourself from issues.